This year's keynote speaker will be Ty Wooten.   

Ty Wooten is the Director of Education for the National Emergency Number Association (NENA). Ty is also the principal instructor for the Center Manager Certification Program (CMCP), a 40-hour course providing the essential tools for effective management of 9-1-1 centers. Before joining NENA in 2012, Ty was the President of Public Safety Consulting & Management.

He also served as the first Director of both the Hancock County, Indiana 9-1-1 Center and the Indianapolis International Airport Communications Center. Throughout his 24+ years of experience in public safety, Ty has held various positions in law enforcement—as a firefighter, EMT, and hostage negotiator.